I have already opined in these pages that I believe the U.S. needs just one state to adopt the management theories of W. Edwards Deming and it could start an avalanche of continual improvement that would propel this nation to the number one spot once again. Imagine if a state like Florida adopted state wide the theories of the man that taught the Japanese how to build quality into everything they made. Some of the worst things about management by numbers would fall by the wayside. Yearly reviews, incentive pay, ranking of employees, all hurt not help cooperation, which is the key to continual improvement.
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