“What is a system? A system is a network of interdependent components that work together to try to accomplish the aim of the system. A system must have an aim. Without an aim, there is no system. The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment. (We are of course talking here about a man-made system.)”
“In the short time that I have known Alan, his genuine enthusiasm for the work of the late Dr W Edwards Deming has become more than evident to me. Alan is someone who wishes to see a better, more humane world founded upon trust and co-operation and he is prepared to stand up and be counted and play his part in furtherance of that end.” May 25, 2009
Adrian Ward , CEO , Prosper Through Integrity
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