The healing of my forearm has been nothing short of amazing. New skin has rushed in to fill the nasty hole left by the surgery. Both surgeon and patient are very well pleased. Though I expect the wound to heal fully, it will take time.
All too often we expect the turnaround in our businesses to be instant and complete. Dr. Deming was fond of saying, ” It takes time, there is no instant pudding.” I suppose we think that $1,000 and a weekend trip to a trade show ought to do it, but my experience is that it takes longer, much longer, to first implement, and then to reap the benefits of a sustainable, quality program.
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