This is the worst business climate I have seen in Florida in 20 years. Of course every business will want to look at any unnecessary spending but can I caution you. The man that taught the Japanese quality methods taught them to “purchase by lowest total cost.” What does this mean? In the operation of a sign company like ours we used a lot of masking tape. Our source charged $6.00 per 2″ wide roll. In use this tape was awful. It would rip and tear, causing us to throw away nearly one third of it. Suppose we found a tape for $3.00 a roll. we would be lowering our “costs”, saving half the price of the tape. Or would we? In use the new tape might be worse than the old. Buying the new tape could actually raise our total cost for tape. I will leave you with another gem from the mind of Dr. Deming, “It is impossible to know the true cost of something, without knowing it’s performance,”
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