This is our second trip to Branson, MO for vacation.
\nBecause we can only close the sign business for this
\nweek of the year, many of the restaurants in Branson
\nare closed for the rest of the year.\u00a0 Thankfully not
\nT-Bones Steak House.\u00a0 We just stumbled upon this
\nplace last year looking for a meal on a Saturday night.
\nYou hear me talking about Dr. Deming’s “Joy in Work”.
\nHere you can see, and taste it in action.\u00a0 From the moment
\nyou cross the threshold you are cared for in a most
\nuncommon way.\u00a0 We told the lady that seated us we were
\nreturning from last year.\u00a0 She became almost teary eyed
\nas she told us she had worked there for 5 years and that
\nshe “loved it” and that everything they did was done with
\nan attitude of caring and passion for excellence.
\nWhen traveling Carolyn and I usually split meals so it was
\non Wednesday. Here, like in many restaurants, there is a split
\ncharge, $3.25. this includes an additional side item.\u00a0 Our wait
\ntold us this was optional and we could fore go the split charge
\nand stay with the 2 side items included with the meal.
\nThis is what we did. We settled on a Kansas City Strip 12 oz.
\nwith baked potato and steamed veggies.\u00a0 Three rolls added
\nstarch and still there was room for Bailey’s infused cheesecake.
\nTotal cost of this belt loosening meal, $28.49.
\nProcesses are good, systems are needed, but remember, they
\nboth should serve to deliver, not hinder, the kind of customer
\nservice that has people bragging about your product or service.<\/p>\n","protected":false},"excerpt":{"rendered":"
This is our second trip to Branson, MO for vacation. Because we can only close the sign business for this week of the year, many of the restaurants in Branson are closed for the rest of the year.\u00a0 Thankfully not … Continue reading