Headed into June with still no end in sight for this horrible economy.\u00a0 Hard to believe sales at the sign company are 50% of what they were in 2007.\u00a0 What can you do?\u00a0 Well there are some things you can do.\u00a0 First we looked at ways to cut expenses.\u00a0 It is important that the quality of the final product not suffer as a result of cost cutting.\u00a0 If that happens you are harming the company, no savings is happening.\u00a0 When quality suffers, costs actually go up.\u00a0 So we look for ways to slim down.\u00a0 We redouble our efforts to understand and improve our processes.\u00a0 One example.\u00a0 I have a nice young man as an employee.\u00a0 He’ll do anything you ask…. with gusto!\u00a0 Last week we made a sign for a church that was being sent several states away.\u00a0 The sign had to be packaged.\u00a0 Wrapped and placed between 2 pieces of\u00a0 cardboard, staples had to be placed around the perimeter.\u00a0 Easy enough, you say.
\nToday we are redoing the sign as the customer found 5 staples completely through his sign.
\nAs far as processes go we can go back over this one.\u00a0 The key is not finding fault with the employee, but with the process.\u00a0 It does little good to simply say, “You must try harder.”\u00a0 Instead look at the packaging process and redefine it so this cannot be repeated.<\/p>\n","protected":false},"excerpt":{"rendered":"
Headed into June with still no end in sight for this horrible economy.\u00a0 Hard to believe sales at the sign company are 50% of what they were in 2007.\u00a0 What can you do?\u00a0 Well there are some things you can … Continue reading