{"id":602,"date":"2012-03-23T21:53:40","date_gmt":"2012-03-24T01:53:40","guid":{"rendered":"https:\/\/alanpippenger.com\/?p=602"},"modified":"2025-12-28T09:52:51","modified_gmt":"2025-12-28T13:52:51","slug":"dummy-and-yummy","status":"publish","type":"post","link":"https:\/\/alanpippenger.com\/?p=602","title":{"rendered":"Dummy and Yummy"},"content":{"rendered":"<p>At the 2012 ISA (International Sign Association) show so in Orlando for just 2 days.\u00a0 Left Tallahassee 6 pm on Thursday and stopped over in Gainesville.\u00a0 Bargain on the room thanks to online purchase but there was still an opportunity to learn.\u00a0 I have a couple of things that I believe all hotels could do to improve the experience.\u00a0 One is to send the maintenance man\/woman to check all the toilet seats to make sure they are not loose.\u00a0 Silly, you say?\u00a0 Back injury will be swift and sure if you twist to reach your backside and the seat shifts suddenly.\u00a0 Second, please start this simple plan.\u00a0 Ask an employee to stay a single night in one of your rooms, no charge of course.\u00a0 In the course of this excercise have them note any difficulty they have in the normal course of showering, adjusting the TV, anything at all.\u00a0 I noted\u00a0 a couple at the Paramount Plaza in Gainesville.\u00a0 First, the water pressure was high enough to knock over a small child or adult.\u00a0 Usually this is the opposite of the problem, but in this case, restrictors would save hundreds.\u00a0 My other problem here is related to something that is really quite common.\u00a0 That is that the hotels are replacing nomal toilet seat lids with the new, new 1\/16&#8243; thick plastic ones.\u00a0 When I, or anyone puts their foot on the lid to dry it, you foot pushes deeply into the lid, causing quite a fright.<\/p>\n<p>Think, people.\u00a0 Either spend nights in the rooms yourself or ask employees to do it, but very important data is out there to be discovered, and the result of this discovery will be much more satisfied customers.<\/p>\n<p>Our Friday night stay was at the WestGate Lake Resort, a timeshare that happened to place some studios online for $70, plus $11.30 tax I might add.\u00a0 Check-in and getting to our room was a 50 minute affair, about 45 minutes too long.\u00a0 Since this was a timeshare resort everything these people did was aimed that way.\u00a0 We waited in a line for 30 minutes to see\u00a0 someone at registration.\u00a0 The desk clerk took about 15 minutes to read our online receipt and inform us of a $50 refundable fee &#8220;in case we damaged their room&#8221;.\u00a0 Trust me, Jonathon, your system of check-in is doing incalculable damage to your reputation, and is doing it all day long.\u00a0 Every day.\u00a0 Think, people.<\/p>\n<p>the Yummy part of the title is there to remind us of the meal experience we shared at the Market Street Cafe in Celebration.\u00a0 The cafe overlooks a man-made lake.\u00a0 We sat outside as close to the view as we could get.\u00a0 We should have split.\u00a0 Both are meals were delicious and the wait guy was superb, but that was just too much food.\u00a0 Market Street Cafe has a great system, and it works.<\/p>\n<p>Think, people<\/p>\n","protected":false},"excerpt":{"rendered":"<p>At the 2012 ISA (International Sign Association) show so in Orlando for just 2 days.\u00a0 Left Tallahassee 6 pm on Thursday and stopped over in Gainesville.\u00a0 Bargain on the room thanks to online purchase but there was still an opportunity &hellip; 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