I will be sharing some Deming Philosophy with a local car dealership. It amazes me that with Deming thinking at work in all Japanese and most Korean auto manufacturers, that I fail to see it at the dealership level. 
Do the makers not believe that the same care and expertise should prevail in sales and service? In any case I admit my addiction. I am forced to point out Deming’s work wherever I go, I cannot help it. Approaching 69 this summer and am looking forward to being out of the sign business. It will take no few speeches to get my groove back, but even that will be a refreshing change.
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